Podplus are totally committed to your online security & safe use of our site. We all regularly use internet sites & appreciate the importance of peace of mind whilst shopping online. We will not pass on your details to third parties except when it is necessary, to complete your order, such as for delivery or security check purposes. We use Secure Trading payment system to ensure the security and integrity of all sensitive data. All sensitive payment card information is encrypted using the most sophisticated e-payment software available and is sent to the bank for instant authorisation via the SecureTrading network of payment gateways. If you have any concerns about your online security or personal information, please contact us at firstname.lastname@example.org or 01233 660851.
Transactions normally take a few seconds to be processed and at no time are your payment card details at risk from cyber criminals. Secure Trading operate anti-fraud precautions and run additional fraud checks. If Podplus has any doubt over the security of a transaction, the transaction will be placed on hold & the goods will not be dispatched until an investigation has been made. Podplus will make every effort to find and prosecute fraudsters who abuse your online shopping system. Senstive details such as your card number are never held on record.
If you have a query regarding your order, please contact Podplus via contact details on our website or on your receipt and order confirmation. If you are having difficulty contacting Podplus please contact your bank over any concerns you have. Please ensure you have copies of all correspondence relating to your order and subsequent queries that you have sent the merchant. Please be assured that Podplus will endeavor to resolve any issues before they need taking any further.
*SecureTrading also remain PCI DSS Level 1 accredited for the third year running, having satisfactorily met the Payment Card Industry Data Security Standard (PCI) and other major payment card association security requirements related to the protection of cardholder data.